The Howard Group


Property & Casualty

The Howard Group Fills a Personal Lines CSR with a Growing Independent Insurance Agency

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Independent Insurance Agency

Business Description:

This well established Independent Insurance agency focuses on providing their clients with complete insurance protection for individuals and businesses. The agency experienced significant growth over the years by providing exceptional service and by being a “one-stop shop” for insurance needs. The client has been ranked in the top 25 largest insurance agencies in their respected city for 5 consecutive years. This independent insurance agency needed a Personal Lines Customer Service Representative to help manage its growing customer base.

Business Objective:

The client’s goal was to hire a tenured Personal Lines CSR with an individual that had previous Personal Lines experience with an agency, excellent computer skills, and someone that was familiar with their Agency Management System. This would allow the client to maintain the level of service and team oriented approach that the client’s accounts had come to expect. The Personal Lines CSR position plays a significant role in the agency by having daily interaction with high net worth clients and working closely with their Carrier Partners.


The Howard Group’s P&C Recruiting team efficiently and selectively approached the local area for qualified Personal Lines candidates. By having a strong network within Independent Agency space and by focusing on the details of the agency and position – The Howard Group was able to identify several candidates for this important position. The position was filled in within two weeks of The Howard Group getting the search. The client has been so impressed with the results, they have recently asked The Howard Group to conduct a second search.

The Howard Group provides recruiting solutions to partner with agencies as they have urgent or planned positions due to replacement, including: VP – Sales, Sales Reps, Account Executives, Account Managers, and Vertical Market sales specialists.

Contact Information

The Howard Group, Inc.
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